• Global Graduates Program

    Job Locations CN-Beijing
    Job ID
    2018-5356
    Category
    Sales: Technical pre/post sales
  • Company & department description

    SWIFT is a global member-owned cooperative and the world’s leading provider of secure financial messaging, standards and product & services to over 11,000 banking and securities organization in 215 countries and territories. Headquartered in Belgium, SWIFT brings financial community together – at global, regional and local levels – to shape market practice, define standards and debate issues of mutual interest or concern.

    Swift has recently grown significantly in China where it has been operating for 33 years supported by the strong economic growth in the country, the establishment of the "connects", the OBOR initiative and SWIFT ongoing technological innovations. As a result, we are now seeking dedicated and passionate professionals to join our dynamic and multi-cultural institution, in either our Beijing or Shanghai offices.

     

    Responsibilities

     

    • Coordinate and deliver SWIFT system care service packages for the local customer community including software update deployment, health check, emergency intervention. Maintain client relationship and build client satisfaction with designated customers and collect feedback from customers for service improvement purposes

     

     

    • Participate in consulting projects and deliver SWIFT applications implementation service at customer site

     

     

    • Implement solutions and provide product-related consulting at customer site

     

     

    • Provide technical support to the commercial divisions by participating in technical reviews and giving product presentations and demos.

     

     

    • Participate in service improvement projects within own area by executing parts of projects

     

     

    • May at some point manage small project as project manager

     

     

     

     

    Qualifications

    • University degree in IT/Engineering or equivalent

     

     

    • Fluent in English and Mandarin

     

     

    • Good knowledge of Windows OS, Unix OS

     

     

    • Good knowledge of TCP/IP, network routers, VPN, firewalls

     

     

    • Knowledge of C++, Perl, Java is an asset

     

     

    • Knowledge of SWIFTNet products is an asset

     

     

    • Strong analytical skills

     

     

    • Excellent communication and planning skills

     

     

    • A team player, willing to work in a multicultural environment

     

     

     

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