• Associate Financial Services Industry Consultant

    Job Locations CN-Shanghai
    Job ID
    Sales: Technical pre/post sales
  • Responsibilities


    • Coordinate the Care Services delivery as detailed in the Advanced Support and Care Services Catalogue
    • Act as SWIFT’s face towards customers and delivery partners


    • Deliver Care services where required, e.g. Remote Access, Light Check, Updates Management as per Advanced Support and Care Services Catalogue
    • Promote and propose change in customers’ SWIFT environment for resilience and optimization of their use of products and services


    • Work on project basis to enhance Care Services tools and processes along with global and regional teams


    • Manage Care Services process documentation and monitor process conformance


    • Work towards creating innovative ideas to enhance Care Services


    • Support continuous improvement on Advanced Support and Care services portfolio



    • University degree in IT/Engineering or equivalent


    • Fluent in English and Mandarin


    • Good knowledge of Windows OS, Unix OS


    • Good knowledge of TCP/IP, network routers, VPN, firewalls


    • Knowledge of C++, Perl, Java is an asset


    • Knowledge of SWIFTNet products is an asset


    • Strong analytical skills


    • Excellent communication and planning skills


    • A team player, willing to work in a multicultural environment




    Company & department description

    SWIFT is a global member-owned cooperative and the world’s leading provider of secure financial messaging, standards and product & services to over 11,000 banking and securities organization in 215 countries and territories. Headquartered in Belgium, SWIFT brings financial community together – at global, regional and local levels – to shape market practice, define standards and debate issues of mutual interest or concern.

    Swift has recently grown significantly in China where it has been operating for 33 years supported by the strong economic growth in the country, the establishment of the "connects", the OBOR initiative and SWIFT ongoing technological innovations. As a result, we are now seeking dedicated and passionate professionals to join our dynamic and multi-cultural institution, in either our Beijing or Shanghai offices.



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