• Commercial Manager

    Job Locations ZA-Johannesburg
    Job ID
    Sales: Account management & Business development
  • Company & department description

    SWIFT provides the platform, messaging, standards, and products & services to over 11,000 customers in more than 200 countries and territories. Our employees are the foundation of this success. SWIFT has an unique corporate mindset, where diversity, personal development and networking are actively encouraged.  And we think you'll like our office culture, built around the way we work to achieve a healthier work/life balance. If you want to be part of our dynamic, multi-cultural institution with over 3,000 employees of 75 nationalities, in 26 offices worldwide, then explore the vast opportunities, rewards and internationally competitive packages that we are waiting for you here at SWIFT.


    Your responsibilities will be to

    • Develop plans for medium sales account / infrastructure development / initiatives in order to achieve targeted sales objectives and generate revenue in an optimal, cost-beneficial way.
    • Identify customer needs / market opportunities and achieve business growth by building and maintaining long term customer relationships with primarily medium accounts and/or developing market infrastructures and/or implementing initiatives of medium size/complexity.
    • Implement plans towards assigned medium customers/market infrastructure by coordinating and tracking all activities. Assist in the implementation of larger plans/projects/programmes.
    • Liaise with other divisions/departments, commercial team managers and members in order to provide a coordinated service and integrated solution to assigned customers. Feedback internally market intelligence, customer feedback, product issues and other relevant information.
    • Represent SWIFT and promote products and services in order to grow our business by participating to regional fairs and forums and meetings.
    • Act as a single point of contact for medium sized clients and/or support as a centre of expertise on a specific area/initiative.
    • Maintain skills and grow knowledge.
    • Share knowledge about customers, products markets and methodology.





    University degree (finance) and/or 5 years’ experience in the sales environment, of which 2 years should have been in the banking industry.


    Professional skills

    • Good knowledge of Central Banks, Automated Clearing Houses, Payment and Banking business flows
    • Excellent written and spoken English
    • French is an asset
    • Strong customer focus and business acumen
    • Highly confident self-starter
    • Knowledge of SWIFT's business, products and services
    • Superior planning and analytical skills





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