• GPI Product Expert

    Job Locations US-New York
    Job ID
    Sales: Account management & Business development
  • Company & department description

    Company Info


    Since launching SWIFT’s GPI (global payments innovation) service – the new standard in global payments – financial institutions of all shapes & sizes are now sending and receiving funds quickly and securely to all corners of the world, with full visibility where those payments are at any given moment.


    This transformational initiative dramatically improves cross-border payments and brings correspondent banking into the digital era. Moving beyond the traditional bank-to-bank space, GPI continues to focus on the end customer, delivering a drastically enhanced experience to corporations for whom speed, certainty and transparency on their payment flows is an absolute must.

    In parallel to our continued reach and growing adoption, we are evolving complimentary value add features to further enrich the service, and re-inventing our platform based approach to incorporate APIs and new technology. To help build this new reality, we seek a GPI Product Expert to support the Americas region to deliver upon the business objectives and operating plan for this exciting portfolio.


    In this role you will have the opportunity to influence both our product evolution and how our commercial team engages with our customers, by refining industry trends and key insights to enable our community to drive adoption and usage of the GPI portfolio, and in the process contribute to the most significant shift in the payments landscape in years.


    This position is based in New York, supporting the Americas team. The role is part of a wider product specialist team which acts as the go-between for our commercial and product organisations - and brings the best of both worlds.


    About SWIFT


    SWIFT is a global member-owned cooperative and the world’s leading provider of secure financial messaging services. Our messaging platform, products and services connect more than 11,000 banking and securities organisations, market infrastructures and corporate customers in more than 200 countries.


    We enable our global community of users to communicate securely, exchanging standardised financial messages in a reliable way, thereby facilitating global and local financial flows, and supporting trade and commerce all around the world. Through GPI, SWIFT is further enabling our members to move money around the world in a safe, secure and efficient way – and at the same time enhancing the customer experience.



    Working collaboratively with colleagues from across both product and relationship management disciplines you will be accountable for:

    • Positioning and expanding SWIFT’s GPI solution into the financial services and corporate sectors across the the US and Canada.



    • Engaging with customers regarding their GPI experience, to gather feedback for portfolio evolution



    • Promoting additional value added services and functionality within the existing GPI community



    • Support the management of a revenue and opportunity number by product stream by market and take ownership for its being met



    • Represent SWIFT, promoting the company’s message, products and services to grow our business (i.e. participate in, and speak at workshops, business forums and conferences as a thought leader)



    • Continue to develop your market expertise and credibility as a product spokesperson and domain expert across the payments landscape and the relevance to the wider industry and SWIFT business.



    • Communicate relevant market and sales intelligence to management and senior stakeholders (i.e. as client feedback, required updates or development items), in informative and engaging formats.




    Minimum Qualifications


    • 3+ years experience in a sales/relationship management role OR in a product/go to market role, with demonstrable involvement in the sales life cycle.



    • Growth mindset, enthusiastic learner keen to get involved in a wide variety of projects across other business development product lines if/& when appropriate



    • Flexibility/adaptability: Can-do, pro-active attitude



    • Excellent communication skills: modifies communication style to others, acknowledges and respects other views.



    • Effective stakeholder management: internally as well as externally as good relationships are key to this role



    • Strong business acumen, customer orientation and problem-solving skills




    Desirable Qualifications


    • Sales methodology training such as SPIN, Challenger, Agile etc



    • Domain knowledge experience and a demonstrable interest in cross-border payments, domestic payments schemes or payment market infrastructures, retail/card payments, corporate treasury, cash management,



    • Considerable experience of working with or within some of the world’s largest global financial institutions



    • Existing Sales/RM skills from an existing payment technology vendor, in-house at a financial institution, NBFI, payments service provider or a client-facing product marketing manager with deeper domain knowledge



    • An understanding of the North American Payments landscape, emerging technology and financial services



    • Additional sector knowledge of banking, securities, funds, corporates etc would be also be advantageous



    • Additional languages: Spanish



    What we offer

    SWIFT has a unique corporate mindset, where diversity, personal development and networking are actively encouraged. And we think you’ll like our office culture – built around the way we work to achieve a healthier work/life balance. Our collaborative approach is reflected in our culture, we have a true team and community-led approach to commercial growth. We believe that our employees are our greatest asset and investment in their careers, not just our client relationships, benefit from long-term development.

    If you want to be part of our dynamic, multi-cultural institution with over 2,500 employees of 75+ nationalities in 26 offices worldwide, then explore the vast opportunities, rewards and internationally competitive packages waiting for you here at SWIFT.

    The New York office is in central Manhattan, with easy access to public transport, shops, and restaurants.

    Want to be part of a global family? Apply now! www.swift.com



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