• Product Owner Billing & Revenue Management

    Job Locations BE-Brussels area
    Job ID
    2019-6073
    Category
    Marketing: Market/Product expert & management
  • Company & department description

    SWIFT provides the platform, messaging, standards, and products & services to over 10.500 customers in 215 countries and territories. 

    Our employees are the foundation of this success.

    SWIFT has an unique corporate mindset, where diversity, personal development and networking are actively encouraged.  And we think you'll like our office culture, built around the way we work to achieve a healthier work/life balance.

    If you want to be part of our dynamic, multi-cultural institution with over 2400 employees of 75 nationalities, in 26 offices worldwide, then explore the vast opportunities, rewards and internationally competitive packages that we are waiting for you here at SWIFT.

    Responsibilities

    Your responsibilities will be to:

    • own the user and customer vision for the billing functionality of SWIFT product and services. That means mastering and evolving the functionalities that are delivered by the tools and the way the operating processes work

     

     

    • manage the recurrent business of swift, new initiatives and products that SWIFT deploys, and drive the billing functionality within the REBOOT project

     

     

    • define and implement the best solution and the priorities to reach the business objectives within the project and architecture constraints

     

     

    • connect the commercial and operational divisions with the project and identify business resources to be involved

     

     

    • maximize use of out-of-the-box functionalities of the new tools to a maximum extent and propose changes to existing operating procedure to align them with market best practices

     

     

    • Own the prime responsibility for the following deliverables (for Feasibility & Definition): Customer/Employee Experience relating to functionality and use, Customer requirements, Change management

     

     

    Your scope of activities will be:

    • Billing processes

     

     

    • Collections Processes

     

     

    • Dispute management

     

     

    • Revenue recognition and reconciliation

     

     

    You will lead a small team of business analysts, as well as give guidance to subcontractors and developers

     

    Qualifications

    • good knowledge and overview of the quote-to-cash activity domain

     

     

    • experience with SWIFT products and services

     

     

    • experience with billing

     

     

    • very good communication skills

     

     

    • result and problem solving oriented

     

     

    • able to take decisions within uncertain contex

     

     

    • desire to drive solutions forward

     

     

    5 to 10 years of experience in operational customer interaction and/or billing preferred

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