• Internship in KYC Registry Operations

    Job Locations MY-Kuala Lumpur
    Job ID
    Customer support (technical)
  • Company & department description

    SWIFT is a member-owned cooperative that provides the financial telecommunications platform, products and services to connect more than 10,000 banking organizations, securities institutions and corporate customers in more than 210 countries and territories. SWIFT enables its users to exchange automated, standardized financial information securely and reliably. We are one of the key players of the financial industry!


    The Customer Operations department fulfills customer onboarding and related due diligence and Know Your Customer (KYC) activities.

    As a part of the data collection project to feed our central Know Your Customer Registry, we have our KYC Operations team based in Kuala Lumpur, Malaysia. Basic information on all banks worldwide (eg: banking license, names of board directors, certificate of incorporation, etc.) will be collected and validated. Banks could then use this KYC Registry while doing their KYC/due diligence process on their counterparts.


    We are looking for candidate that is looking for an internship that can commit minimum 6 months internship, someone who is looking forward to learn more about Financial Crime Compliance in company environment,



    Within the 6 months of Intership, your critical mission as a highly motivated team player is:

    • Data collection and validation process to feed our central Know Your Customer Registry.
    • Providing assistance to our KYC Registry customers, during setting up respective roles, data contribution reconfirmation phases.
    • Due diligence activities (user risk monitoring and compliance re-verification process) for existing customers
    • Ensuring proper implementation of the KYC registry guidelines.


    The ideal candidate will be:

    • Excellent communication skills and launguage efficiency in English
    • Added advantage if candidates can read, write & converse in other foreign languages (Example: Russian, Portuguese, Japanese, Korean, German, French, Mandarin, Chinese, Spanish, or Arabic)
    • Stress resistance and ability to work independently.
    • Good analytical and communicating skills.
    • Continuous improvement mindset is a must as is customer orientation.
    • Dynamic, motivated, flexible, structured and well organized candidate.
    • Self-driven wanting to make things happen.
    • Customer focused and able to establish and maintain warm & supportive interpersonal relationships with internal and external customers.
    • Team player, who shares problems and solutions, pro-actively offers to help others.


    Professional knowledge and expertise

    • Ability to work in a structured, high volume, and time-sensitive environment.
    • Dynamic, motivated, flexible, structured and well organised.
    • Incumbent must be able to express him/herself in fluent English both verbally and in writing.
    • Stress resistance and ability to work independently are required, as are analytical skills.
    • Continuous improvement mindset is a must as is customer orientation.
    • Strong communication skills and ability to explain and convince people via telephone.
    • Good in customer orientation.




    Bachelor's degree or equivalent work experience.


    What we offer

    • Wihtin the 6 months Internship programme, we provide extensive training, guidance and support, as well as the opportunity to experience the industry from the inside and gain valuable work experience.
    • Access to a wide library of personal and technical courses and trainings.
    • The chance to work within an international work environment with colleagues across the globe.



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