• Vendor Relationship Manager

    Job Locations UK-London
    Job ID
  • Company & department description

    SWIFT provides the platform, messaging, standards, and products & services to over 11.000 customers in 215 countries and territories. Our employees are the foundation of this success. SWIFT has a unique corporate mindset – SWIFT is a cooperative and a company in which diversity, personal development and agility are actively encouraged. If you want to be part of our dynamic, multi-cultural institution with over 2600 employees of 75 nationalities, in 26 offices worldwide, then explore the vast opportunities, rewards and internationally competitive packages that are waiting for you here at SWIFT.

    The main objective of this job will be to build the relationship with key vendors in the SWIFT ecosystem and identify opportunities to build strong and productive partnerships.



    We are looking for a seasoned relationship manager, to run this global role with responsibility for establishing and maintaining relationships with key vendors, working with them on defining commercial strategy and identifying opportunities to grow SWIFT’s platform and drive the digital transformation of cross-border payments.

    Being successful in this role, will require to acquire and maintain a good understanding of SWIFT’s ecosystem, to understand SWIFT’s strategy and vision, and to be ahead of what’s happening in the market. Collaboration with colleagues as well as at all levels across the company will be instrumental, as you will need to align with the partnership strategies defined across business lines. 



    • Solid knowledge of the financial industry: relevant market knowledge and understanding



    • Proven track record in relationship management and business development, with solid experience in partnership management



    • Experience in the area of Payment application vendors, PSP’s, Partnership models in Open Banking context, cloud-based solution, SWIFT service bureaus, are strong assets.



    • Commercial savviness



    • Strong internal collaboration skills, natural networker, able to negotiate compromise to solve complex issues



    • Senior stakeholder management skills (sufficient senior level gravitas)



    • Thinker and do’er : making things happen  




    University degree or equivalent



    - At least 10 years’ experience in a relationship management role, of which 5 years working in the partnership/ecosystem management.

    - Good knowledge of payment vendor applications landscape, bank's front and back office processes and vendor management experience is a must.

    - Defining an account plan and identifying collaboration opportunities has no secret for you.

    - Strong communication, negotiation and influencing skills.



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