SWIFT is a member-owned cooperative that provides the communications platform, products and services to connect more than 10,800 banking organisations, securities institutions and corporate customers in over 200 countries and territories. SWIFT enables its users to exchange automated, standardised financial information securely and reliably, thereby lowering costs, reducing operational risk and eliminating operational inefficiencies.
SWIFT also brings the financial community together to work collaboratively to shape market practice, define standards and debate issues of mutual interest. SWIFT is headquartered in Belgium and has over 24 offices worldwide. In 2014 SWIFT processed more than 5.6 billion FIN messages.
The Customer Operations department fulfills customer onboarding and related due diligence and Know Your Customer (KYC) activities. We are starting up a new data collection project to feed our central Know Your Customer Registry. Basic information on all banks worldwide (e.g. banking license, names of board directors, certificate of incorporation, etc.) will be collected and validated. Banks could then use this KYC Registry while doing their KYC/due diligence process on their counterparts.
We are a dynamic group looking to continuously improve the customer experience of our services by meeting and anticipating the client needs. Great team spirit, customer centricity and Continuous Improvement (CI) mind-set are key elements of the team. In this context, we are looking for a dynamic candidate to reinforce our Customer Operations team!
- Collection and validation of requested KYC documentation and performing verification on the banks' identity and their beneficial owners (including draft of structure charts based on received corporate documents).
- Ensuring proper implementation of the KYC registry guidelines
- Campaign management activities: send and follow up on mass mailings and convince the customers to upload the required documents to our KYC Registry.
-Bachelor's degree or equivalent work experience
-2 to 3 years of experience in KYC and/or Compliance
-Possess good communication skill in foreign languages will be an added advantage
-A high degree of familiarity with customer onboarding processes is desired.
-Exposure to different banking areas - Foreign Exchange, Cash Management, Business Banking, Anti Money Laundering and Client Management
-Ability to work in a structured, high volume, time-sensitive and high-risk environment.
-A competitive salary package & great benefits
-Access to a wide library of personal and technical courses and trainings
-The chance to work within an international work environment with colleagues across the globe