• Strategic Programme Manager

    Job Locations NL-Leiden area
    Job ID
    IT: Software delivery (analysis, testing, development, business applications, BI)
  • Company & department description

    The Operations and Support Readiness Team is looking for a dynamic Programme Manager. The person will have to work closely with Operations, IT and Marketing to ensure and to deliver Operational Readiness for major programmes affecting the Operations organization. This starts from early engagement in the programme to ensure proper costing and requirements are set, until a successful go-live deployment and ensuring the Operations and Support teams are ready to deliver the high quality service our customers are expecting from SWIFT.



    • Lead the Operations and Support Readiness of major commercial or infrastructure programmes



    • Actively engage with key stakeholders in Operations, IT and Marketing



    • Represent Operations and Customer Support in the early phases of a project



    • Provide clear and precise updates to Operations Senior Management



    • Timely and clear communication to all impacted Operational teams



    • Develop, document and execute Operational Readiness plans



    • Engage and lead virtual teams across Operations and Support to deliver the Operational Readiness plans





    Professional knowledge and expertise

    • Bachelor’s degree or equivalent through professional experience



    Technical skills

    • A solid IT and Operations knowledge and understanding is required



    • Proficient knowledge of Excel and PowerPoint



    • Project Manager experience or certification is a big asset



    • Experience with SWIFT or SWIFT products is a plus



    Professional skills

    • Good communication and presentation skills, fluent in English, both spoken and written



    • Autonomous, curious and self-driven



    • Influencer



    • Pro-active and able to adapt quickly to changes and new priorities



    What we offer

    We put you in control of your career

    We want you to take control of your career development so you are more invested in it. If you have what it takes, you’ll be able to explore many different career paths and trajectories, and – with our help and support – shape your future direction. You can expect to work with different disciplines, take on new responsibilities, use and learn new skills and get exposure to Agile working practices. We provide continuous feedback to inform and shape your development, and the latest training to support it. You can also expect opportunities to engage with and learn from technology and financial industry experts worldwide.

    We give you a competitive package
    If you are well rewarded you will be even more motivated to make your impact. Our total rewards approach is holistic and goes well beyond salary — but we also want to get the basics right. Our packages include a competitive base salary, a performance-related bonus, generous retirement benefits, and excellent medical benefits and allowances for you and your family. We are constantly benchmarking our total rewards package to make sure it remains competitive and attractive to our people.

    We help you perform at your best
    We know that if you are feeling healthy and good, you will perform better and have more impact. We provide working environments that you can thrive in. Our culture is open, collaborative, respectful and supportive, with a strong team spirit. We offer flexible working based on your role and team, so you can strike the right work-life balance. Our excellent health and medical benefits and allowances mean you can keep healthy without having to worry about the cost.

    About SWIFT

    SWIFT is world’s leading provider of secure financial messaging services. Our messaging platform, products and services connect more than 11,000 institutions. We enable our global community of users to communicate securely, exchanging standardised financial messages in a reliable way, thereby facilitating global and local financial flows, and supporting trade and commerce all around the world.



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